Washington Healthcare Improvement Network
The Washington Healthcare Improvement Network (WHIN) offers training, technical assistance, and quality improvement supports to primary care teams working to establish or refine patient and family centered medical homes. WHIN is an initiative of the Washington State Department of Health. WHIN serves all interested primary care practice teams and is committed to being responsive to the needs of pediatric teams, in addition to family and internal medicine. The emphasis is on practical, tangible tools and examples from peer teams with successful improvements.
WHIN works with clinics in specific regions and communities and is currently kicking off work in Whatcom County working with Whatcom Alliance for Health Advancement. An initiative in Thurston, Mason and Lewis counties will begin this spring, and WHIN is partnering with CHOICE Regional Health Network in this region. Regional and community work will continue to cycle around the state, with tentative plans to add new regions in fall, 2013.
For the state regions not currently being served by WHIN’s community based approach, a self- paced pathway to medical home called WHIN Institute offers a package of services to support medical home development. Resources are continually being developed to add to the platform. Resources available to all Institute participants include:
- Supported use of a validated assessment tool to measure the clinic’s current level of medical home development. Re-measurement at six month intervals is encouraged to mark progress.
- A library of interactive e-learning modules supports clinics working on NCQA-PCMH or other medical home certifications. Most modules are designed for the entire clinic team. ( Category 1 CME credit or certificate with contact hours available)
- Frequent webinars on topics customized to the group of enrolled clinics;
- Documents/toolkits provide more information on various aspects of a Patient Centered or Family-Centered Medical/Health Home.
- Links to resources at other organizations which are high quality and useful to clinics.
- Support for population measures and quality improvement.
- Linkage to peer teams working on similar medical home improvements.
For more information, please visit http://www.doh.wa.gov/whin , email WHIN@doh.wa.gov or call WHIN Manager Pat Justis in the Practice Improvement Section at the Department of Health at 360-236-3793.
Additional learning opportunities for healthy communities
Earlier Medical Home Learning Collaborative Efforts in WA
Washington Patient-Centered Medical Home Collaborative (2009-11)
The Washington Patient-Centered Medical Home Collaborative, a joint project of the Washington State Department of Health and the Washington Academy of Family Physicians from 2009-11, offered proven tools for pediatric and family medical practices to improve outcomes for their patients.
The Patient-Centered Medical Home Collaborative was a learning process for medical teams to improve primary care for their patients. Through 2011, 33 teams in Washington worked together to create patient-centered medical homes.
In a medical home the physician and care team build strong relationships with the patient and the patient’s family. The team coordinates care with specialists or other health providers. Patient-centered care makes the patient a partner in health care decisions.